Terms and Conditions

Prepaid Card

Effective February 1st, 2024, the fees for our prepaid card program are as follows:

  • Monthly fee: $0.00
  • Per purchase: as applicable, posted on the kiosk
  • ATM withdrawal: not applicable
  • Cash reloads: not applicable
  • ATM balance inquiry: $0.00
  • Customer service (automated or live agent): $0.00
  • Inactivity fee (after 90 days with no transactions until new activity): $4.95 per month


For more information, you can visit https://www.consumerfinance.gov/consumer-tools/prepaid-cards/answers/key-terms/ 

or call us at 1-800-959-2389.


Additional Information

  • You can purchase cards for up to $500.00 each as a single time load, or $900.00 if you purchase a card at a hotel property. 
  • The cards are non-reloadable, although you can purchase a new card. 
  • You can use the Mastercard anywhere that accepts Mastercard, and you can use the card as a credit swipe or as a debit card by entering the last 4 digits of the card. 
  • However, you cannot use the card to get cash back or at an ATM.


To opt out of messaging, you can hit “stop” in the body of the text message and send it. 

For card balance information, call 855-959-2389.